Terms of service

Last updated: [01/04/2025]

1. Who We Are

This website is operated by King’s Candy Limited (“King’s Candy”, “we”, “our”, “us”). Our website, americancandyuk.co.uk, provides access to information, products, and services for personal use.

Our store is hosted by Shopify Inc., who provides the platform we use to sell our products to you.

2. Your Agreement

By using our site or purchasing from us, you agree to these Terms and our Privacy Policy and Refund Policy.
You must be at least the age of majority in your country or have consent from a parent or guardian.

3. Online Store Terms

You may not use our products or services for any unlawful purpose.
You must not attempt to harm, hack, or interfere with our website or services.
If you breach these Terms, we may immediately cancel your access to our services.

4. General Conditions

We may refuse service to anyone at any time, for any reason.
Your content (excluding payment details) may be transferred unencrypted over networks. Payment information is always encrypted.
You agree not to reproduce, sell, or exploit any part of our service without written permission.

5. Information Accuracy

We do our best to ensure information on our site is accurate, but we can’t guarantee it.
You use the information on our site at your own risk.
We may update or change our site at any time without notice.

6. Pricing & Product Availability

Prices and product availability are subject to change without notice.
We may limit the quantities of products or services we offer, or discontinue products at any time.
We do not guarantee that descriptions, images, or colours of products are 100% accurate.

7. Orders & Account Information

We reserve the right to refuse or cancel any order at our discretion, including:

  • Orders placed under the same account, payment method, or shipping address

  • Orders suspected to be made by resellers, dealers, or distributors

You agree to provide current and accurate billing, shipping, and account information.
For returns and exchanges, please refer to our Refund Policy.

8. Optional Tools

We may offer access to third-party tools over which we have no control.
Your use of such tools is entirely at your own risk.

9. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the content, products, or services offered by these third parties.

10. User Content

If you send us comments, feedback, suggestions, or other content, you agree that we can use it without restriction and without compensation to you.
You must not post unlawful, offensive, or harmful content on our site.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy.

12. Errors & Inaccuracies

Occasionally, our website may contain errors or omissions related to product descriptions, pricing, or availability.
We reserve the right to correct any errors and update information at any time.

13. Prohibited Uses

You may not use our website or services:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To harass, abuse, or harm others

  • To submit false information

  • To upload harmful code

  • To interfere with security features

  • For any obscene or immoral purpose

We may suspend or terminate your access if you violate these rules.

14. Disclaimer & Limitation of Liability

We do not guarantee uninterrupted, error-free service.
Our services and products are provided "as is" without warranties.
We are not liable for any loss, damage, or injury arising from your use of our website or products, except where required by law.

15. Indemnity

You agree to indemnify and hold harmless King’s Candy and its affiliates from any claims, damages, or costs arising from your breach of these Terms.

16. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining terms will still apply.

17. Termination

These Terms remain in effect until terminated by you or us.
We may suspend or terminate your access if you violate these Terms.

18. Entire Agreement

These Terms, along with our Privacy Policy and Returns Policy, make up the entire agreement between you and us.

19. Governing Law

These Terms of Service and any related agreements are governed by the laws of England and Wales.
If you are a resident of Scotland, Northern Ireland, or any country outside the United Kingdom, you will benefit from any mandatory consumer protections under the laws of your country of residence.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except where local law requires otherwise.

20. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page.
Your continued use of our website after changes are posted means you accept those changes.

21. International Orders

Currently, we only deliver to UK addresses.
When international shipping becomes available, additional terms, taxes, and duties may apply. These will be clearly stated at checkout.

22. - Buy Now, Pay Later Payment Terms (Klarna & Clearpay)

We offer flexible payment options through approved third-party providers, including Klarna and Clearpay.

By selecting one of these payment methods at checkout, you acknowledge and agree to the following:

  • You will enter into a separate payment agreement directly with Klarna or Clearpay.

  • King's Candy is not responsible for approving, managing, or enforcing the terms of your payment plan.

  • Payment terms, conditions, fees, and eligibility criteria are set solely by Klarna or Clearpay and may involve credit checks.

  • It is your responsibility to ensure timely payments to Klarna or Clearpay in accordance with the agreement you enter into with them.

Late Payments:
Failure to make payments on time may result in additional fees and may affect your credit rating.

For more information on payment terms, please refer to:

If you have any questions regarding payment methods, contact us at support@americancandyuk.co.uk.

23. SMS Marketing & Notifications

By subscribing to text notifications, you agree to receive recurring automated marketing text messages (e.g. promos, cart reminders) from [Your Brand Name] at the phone number provided. Consent is not a condition of purchase. Message & data rates may apply. Message frequency varies.

You may unsubscribe at any time by replying STOP to any text message we send, or by contacting us at support@americancandyuk.co.uk. For help, reply HELP.

We may use an SMS service provider to transmit messages, and standard data/privacy rules apply as described in our Privacy Policy.

If your phone number changes, you are responsible for notifying us to prevent messages from being sent to the person who acquires your old number.

Carriers are not liable for delayed or undelivered messages.

For more information on how we use your data, please review our Privacy Policy.

24. Contact Us

For more information or if you have questions about this policy, contact us at:
support@americancandyuk.co.uk
King's Candy, Unit 9 Sunny Bank Mill, Kirkham, Preston PR4 2JE, United Kingdom